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Revolutionary
voice quality with Polycom HD Voice technology
Cutting-edge
SIP features
Backlit,
easy-to-read LCD with support of Asian characters
Interoperability
with leading SIP-based IP PBX and Softswitch platforms
Polycom IP 550
- Overview
Unparalleled Sound Quality
The SoundPoint IP 550 desktop phone features Polycom’s revolutionary HD
Voice™ technology, which brings life-like richness and clarity to every
call.1,5 Polycom HD Voice technology incorporates wideband audio for
over twice the voice clarity; Polycom’s patented Acoustic Clarity
Technology for crystal-clear, noise- and echo-free sound, plus
best-in-class system design for high-fidelity, faithful voice
reproduction.
Comprehensive, Cutting-Edge
Feature Set
The SoundPoint IP 550 desktop phone delivers advanced features and
capabilities, such as shared call/ bridged line appearance, busy lamp
field (BLF), presence, text messaging, and buddy lists. The SoundPoint
IP 550 phone also boasts an integrated XHTML micro-browser that allows
users to take advantage of productivity-enhancing Web-based
applications. Add the support of four lines, a backlit,
high-resolution, easy-to-read graphical display and flexible
customizations options, and it becomes clear why the SoundPoint IP 550
is certain to meet the voice communication needs of the most demanding
managers and professionals.
Efficient Installation and
Provisioning
The SoundPoint IP 550 desktop phone is engineered to make installation,
configuration, and upgrades as simple and efficient as possible. The
phone’s built-in IEEE 802.3af PoE circuitry and a dual-port Ethernet
switch enable flexible deployment options and savings on cabling
expenses. The SoundPoint IP 550 phone supports remote, zero-touch
provisioning and upgrades from a variety of servers, including FTP,
TFTP, HTTP3, or HTTPS3. To ensure reliable, uninterrupted performance,
the phone supports boot4 and call server redundancy.
Broad Interoperability
The SoundPoint IP 550 desktop phone has been tested and certified to
deliver comprehensive interoperability and extensive feature support
with leading SIP-based call control platforms by BroadSoft, Sylantro,
Interactive Intelligence/Vonexus, Digium, and other Polycom Technology
and Interoperability Partners2. The phone also interoperates with
Microsoft® Live Communications Server (LCS) 2005 for telephony and
presence. Therefore, whether the SoundPoint IP 550 phone is deployed in
conjunction with an IP PBX or a hosted VoIP service, you can rely on it
to deliver on its promise of outstanding sound quality and
industry-leading SIP feature set.
Headset
Compatibility • Dedicated RJ-9 headset
port - Amplified headsets are
recommended
Hearing
Aid Compatibility • Compliant with ADA
Section 508 Recommendations: Subpart B 1194.23 (all) • Hearing Aid Compatible
(HAC) handset for magnetic coupling to approved HAC hearing aids • Compatible with
commercially-available TTY adapter equipment
Audio
Features • Polycom HD Voice
technology delivers life-like voice quality for each audio path - the
handset, the hands-free speakerphone, and the optional headset1, 5 • Full-duplex hands-free
speakerphone - Type 1 compliant with
IEEE 1329 full duplex standards • Frequency response -
100Hz - 7kHz for handset, optional headset and hands-free speakerphone
modes • Codecs: G.722
(wideband), G.711 μ/A, and G.729A • Individual volume
settings with visual feedback for each audio path • Voice activity
detection • Comfort noise fill • DTMF tone generation /
DTMF event RTP payload • Low-delay audio packet
transmission • Adaptive jitter buffers • Packet loss concealment • Acoustic echo
cancellation • Background noise
suppression
Call
Handling Features • Shared call / bridged
line appearance • Flexible line
appearance (one or more line keys can be assigned for each line
extension) • Busy Lamp Field (BLF) • Distinctive incoming
call treatment / call waiting • Call timer • Call transfer, hold,
divert (forward), pickup • Called, calling,
connected party information • Local three-way
conferencing • One-touch speed dial,
redial • Call waiting • Remote missed call
notification • Intercom • Automatic off-hook
call placement • Do not disturb function
Other
Features • Interoperability with
Microsoft LCS 2005 for telephony and presence • Local feature-rich GUI • Time and date display • User-configurable
contact directory and call history (missed, placed, and received) • Customizable call
progress tones • Wave file support for
call progress tones • Unicode UTF-8
character support. Multilingual user interface encompassing Chinese,
Danish, Dutch, English (Canada / US / UK), French, German, Italian,
Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish
Protocol
Support • IETF SIP (RFC 3261 and
companion RFCs)
Network
and Provisioning • Two-port 10/100 Mbps
Ethernet switch • Manual or dynamic host
configuration protocol (DHCP) network setup • Time and date
synchronization using SNTP • FTP / TFTP / HTTP3 /
HTTPS3 server-based central provisioning for mass deployments • Provisioning4 and call
server redundancy supported • Web portal for
individual unit configuration • QoS Support – IEEE
802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP • Network Address
Translation (NAT) – support for static configuration and “Keep-Alive”
SIP signalling • RTCP support (RFC 1889) • Event logging • Syslog • Local digit map • Hardware diagnostics • Status and statistics
reporting
Security • Transport Layer
Security (TLS)4 • Encrypted
configuration files4 • Digest authentication • Password login • Support for URL syntax
with password for boot server address • HTTPS secure
provisioning3 • Support for signed
software executables3
Power • Built-in, auto-sensing
IEEE 802.3af Power over Ethernet • External Universal
input AC adapter (included; 24V DC @ 500mA min.)
Approvals • FCC Part 15 (CFR 47)
Class B • ICES-003 Class B • EN55022 Class B • CISPR22 Class B • AS/NZS CISPR 22 Class B • VCCI Class B • EN55024 • EN61000-3-2;
EN61000-3-3 • ROHS compliant • Anatel • GOST • C-tick • CCC
Safety • CE Mark • EN 60950-1 • IEC 60950-1 • AS/NZS 60950-1 • UL/C-UL
Operating
Conditions • Temperature: +10 to
40°C (+50 to 104°F) • Relative Humidity: 20%
to 85%, non-condensing
Storage
Temperature • -40 to +70°C (-40 to
+160°F)
Comes
With: • SoundPoint IP 550
console • Handset with handset
cord • Base stand • Network (LAN) cable • Universal power
adapter (including country-specific cord kit) • Quick Start Guide • Product registration
card
Size • 10.5 in x 6 in x 7.5
in x 2.5 in (26.5 cm x 15 cm x 19 cm
x 6.5 cm) (W x H x D x T)
Weight • Phone weight: 2.75 lb
(1.26 kg)
Part Numbers / UPC Codes • 2200-12550-001 /
610807526773 for NA, CALA, Taiwan • 2200-12550-015 /
610807526742 for UK, Ireland, HK, Singapore, Malaysia • 2200-12550-122 /
610807526735 for Europe, India, Rest of the World
Unit
Box Dimensions / Weight • 12.5 in x 13.25 in x
3.5 in • 2045 g
