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Superb sound quality and full-duplex speakerphone
performance with Clarity by Polycom™ acoustic technology
Enterprise-grade feature set
Easy to configure and use
Integrated Power over Ethernet (PoE) support
Interoperability with leading IP PBX and Softswitch
platforms
SIP features
Polycom IP 321 - Overview
Superb Sound Quality The SoundPoint IP 321
and 331 phones feature a full-duplex IEEE 1329 Type 1-compliant
speakerphone with Polycom’s legendary Acoustic Clarity Technology that
delivers excellent sound quality and enables noise-free and echo-free
conversations that are as natural as being there.
Enterprise-Grade
Feature Set The SoundPoint IP 321
and 331 phones deliver through an intuitive user interface a full
feature set encompassing both traditional business telephony features
such as call hold, park, pick-up, transfer, and three-way local
conferencing, and more advanced capabilities such as shared
call/bridged line appearance, hosts built-in XML microbrowser, and
distinctive call treatment.
Efficient
Installation and Provisioning The SoundPoint IP 321
and 331 phones are engineered to make installation, configuration, and
upgrades as simple and efficient as possible. The phones’ standard base
stand can be reversed to become a wall mount, eliminating the need for
a separate accessory. Built-in IEEE 802.3af PoE circuitry and a
dual-port Ethernet switch (SoundPoint IP 331 phone only) enable
flexible deployment options and savings on cabling expenses.
Lines
(Directory Numbers) • Up to 2 lines with up
to 2 calls per line
Display • 102 x 33
pixel-graphical LCD
Feature
Keys • 3 context-sensitive
“soft” keys • 2 line keys with
bi-color (red/green) LED • 2 feature keys (“Menu”
and “Dial”) • 4-way navigation key
cluster with center “Select” key • 2 volume control keys • Dedicated hold key • Dedicated headset key • Dedicated hands-free
speakerphone key • Dedicated microphone
mute key • Headset Compatibility • Dedicated 2.5-mm
headset port compatible with • most monaural mobile
phone headsets
Hearing
Aid Compatibility • Compliant with ADA
Section 508
Recommendations: Subpart B 1194.23 (all) • Hearing Aid Compatible
(HAC) handset for magnetic coupling to
approved HAC hearing aids • Compatible with
commercially-available TTY adapter equipment
Audio
Features • Full-duplex hands-free
speakerphone with Polycom • Acoustic Clarity
Technology -
Type 1 compliant with IEEE 1329 full duplex
standards • Frequency response -
300Hz - 3300Hz for handset, headset and
hands-free speakerphone modes • Codecs: G.711 μ/A and
G.729A (Annex B) • Individual volume
settings with visual feedback for each audio path • Voice activity
detection • Comfort noise fill • DTMF tone generation /
DTMF event RTP payload • Low-delay audio packet
transmission • Adaptive jitter buffers • Packet loss concealment • Acoustic echo
cancellation • Background noise
suppression
Call
Handling Features • Shared call / bridged
line appearance • Flexible line
appearance (one or more line keys can be assigned for
each line extension) • Distinctive incoming
call treatment / call waiting • Call timer • Call transfer, hold,
divert (forward), pickup • Called, calling,
connected party information • Local three-way
conferencing • One-touch speed dial,
redial • Call waiting • Remote missed call
notification • Intercom • Automatic off-hook
call placement • Do not disturb function
Other
Features • Interoperability with
Microsoft LCS 2005 for telephony and
presence3 -
Compatibility with Microsoft Office Communicator
--and Windows® Messenger 5.1 Clients • Enabled for Polycom
Productivity Suite • Local feature-rich GUI • Time and date display • User-configurable
contact directory and call history (missed, placed
and received) • Wave file support for
call progress tones • Unicode UTF-8
character support. Multilingual user interface
encompassing Chinese, Danish, Dutch, English (Canada/US/UK), French,
German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese,
Russian, Slovenian, Spanish, Swedish
Protocol
Support • IETF SIP (RFC 3261 and
companion RFCs)
Network
and Provisioning • SoundPoint IP 321 –
single 10/100 Mbps Ethernet port • Manual or dynamic host
configuration protocol (DHCP) network setup • Time and date
synchronization using SNTP • FTP / TFTP / HTTP /
HTTPS server-based central provisioning for mass
deployments • Provisioning and call
server redundancy supported • Web portal for
individual unit configuration • QoS Support – IEEE
802.1p/Q tagging (VLAN), Layer 3 • TOS, and DSCP • Network Address
Translation (NAT) support for static configuration
and “Keep-Alive” SIP signalling • RTCP support (RFC 1889) • Event logging • Syslog • Local digit map • Hardware diagnostics • Status and statistics
reporting
Security • Transport Layer
Security (TLS) • Encrypted
configuration files • Digest authentication • Password login • Support for URL syntax
with password for boot server • HTTPS secure
provisioning • Support for signed
software executables • Power • Built-in, auto-sensing
IEEE 802.3af Power over Ethernet
(Class 1) • External universal
input AC adapter (optional; 24V DC @ 500mA)
Approvals • FCC Part 15 (CFR 47)
Class B • ICES-003 Class B • EN55022 Class B • CISPR22 Class B • AS/NZS CISPR 22 Class • VCCI Class B • EN55024 Class B • EN61000-3-2;
EN61000-3-3; EN-61000-6-1 • ROHS compliant • Anatel • GOST • C-tick • CCC
Safety • CE Mark • EN 60950-1 • IEC 60950-1 • NRTL • CAB/CSA-C22.2 No.
60950-1-03 • AS/NZS 60950-1
Operating
Conditions • Temperature: +10 to
40°C (+50 to 104°F) • Relative Humidity: 20%
to 85%, non-condensing
Storage
Temperature • -40 to +70°C (-40 to
+160°F)
Comes
With: • SoundPoint
IP 321 console • Handset with handset
cord • Base stand • Network (LAN) cable • Quick Start Guide • Product registration
card
Size • 6.7 in x 5.7 in x 6.9
in x 1.4 in • (17 cm x 14.5 cm x
17.5 cm x 3.5 cm)
Weight Phone weight: 1.37 lb
(0.625 kg)
Part
Numbers / UPC Codes SoundPoint IP 321 •
2200-12360-025/610807690276 for all markets
Unit
Box Dimensions / Weight • 10 in x 4.2 in x 11.6
in (W x H x D) • (25 cm x 10.5 cm x
29.5 cm) • 3 lb 4 oz (1.49 kg)